Alerts

Create an alert

Open Alerts and click New alert. Pick the project (or several) and either all keywords or just the ones you care about, then a destination: email, Slack, Discord or a webhook.

Narrow it with a minimum lead score, categories or sentiment, then send a test before relying on it. Alerts count toward your plan’s alert rules.

If a notification is missing, check the destination and the delivery status. A rule matching a mention and the destination accepting it are separate steps.

Webhook payload

A webhook alert sends a JSON POST to any public HTTPS URL, such as a Zapier, Make or n8n hook or your own server. Any 2xx response counts as delivered; anything else, including a timeout, is retried for about 20 minutes. Every request has a webhook-id header that stays the same across retries, so you can skip duplicates.

{
  "type": "alert.mentions",
  "timestamp": "2026-11-09T12:00:00.000Z",
  "data": {
    "alert": { "name": "meal planning app → Webhook" },
    "project": { "id": "c08dcbee-…", "name": "PantryAI" },
    "mentionCount": 1,
    "mentions": [
      {
        "id": "…",
        "platform": "reddit",
        "author": "5pinktoes",
        "title": "What are your top five most expensive items on your grocery list?",
        "content": "…",
        "url": "https://www.reddit.com/r/…",
        "leadScore": 82,
        "category": "Looking for a tool",
        "sentiment": "neutral",
        "subreddit": "Frugal",
        "prospyUrl": "https://prospy.io/home?projectId=…&mentionId=…"
      }
    ]
  }
}

The daily digest can go to a webhook too. Its type is digest.daily and data holds the counts and the top mentions. For signed, event-based deliveries (new mention, status changes), use Integrations → Webhooks instead.

Daily digest

In project settings, turn on the daily digest and choose the hour. Set the project timezone so the hour means what you expect. Use alerts for urgent conversations and the digest for the rest.