Keywords

A keyword is a phrase Prospy searches for. Manage them in Settings → Keywords.

Pick good keywords

Use specific phrases: your brand, competitor names and the problem your product solves (“alternative to Brand24”, “track Reddit mentions”). Avoid broad single words that mean many things.

• Aliases catch other names and spellings.
• Exclusions drop common false positives. Add one at a time and compare the next scan.
• Exact match keeps short or common words from matching loosely.
• Disable a keyword to pause it without deleting it.

Changing a keyword does not remove mentions you already have.

Group keywords

Groups keep brand, competitor and custom searches apart, so you can filter the feed or point an alert at a whole group. Built-in groups can’t be deleted; custom groups can.

Choose sources

New keywords watch every source: X, Reddit, Hacker News, Bluesky, YouTube, LinkedIn, Threads, TikTok captions, Quora, Product Hunt, GitHub issues and Medium. Turn sources off per keyword in settings. In the API, platforms: null means every source, including ones added later; pass a list to limit a keyword to those sources.

Coverage differs by source. Threads and Quora show a small window of recent posts, and TikTok, Product Hunt and Medium rank by relevance, so older posts can fall outside the lookback window.

Freshness

Sources are scanned periodically. A post’s date is when it was published; Prospy may find an older post later. A quiet feed doesn’t prove nobody talked about the topic. If you expect results and see none, check the project, whether the keyword is enabled, its sources and exclusions, and your monthly usage.