Docs · Use Prospy
Your feed
Read AI scores, triage mentions, filter and save views, organize with categories and find leads.
Every post that matches your keywords lands in your feed on Home, scored by AI.
Read a mention
Each mention shows the post, its author, source and date. Open the original link before you reply; engagement may have changed since Prospy collected it.
- Intent: buyer, switching, question, complaint, praise or none.
- Sentiment: positive, neutral or negative.
- Lead score: 0 to 100. Higher means more worth your time.
These are model judgments, not facts. A high score doesn’t confirm budget or that someone wants to be contacted, and a negative post can still be a good opportunity. If matches are often off-topic, improve your project description and keywords.
Triage
| Status | Use it when |
|---|---|
| Open | You haven’t dealt with it yet. |
| Follow-up | You replied or plan to, and want it in your queue. |
| Done | Nothing left to do. |
Mark irrelevant when a match doesn’t belong. It removes the mention and stops the same post from coming back. You can also block its author. Changing status needs editor or owner access.
Filter and save views
Filter by platform, status, sentiment, intent, category, keyword, keyword group, author, minimum lead score, date or text. Sort by newest, oldest, lead score, engagement or Google rank. Save a combination as a view; it stores the filters, so its results update as new mentions arrive.
Ranking on Google
Once a day, Prospy checks where the Reddit, Hacker News and YouTube threads it finds rank on Google (US, top 20) for their keyword. Threads that rank get a “Ranks #N on Google” badge, and the Ranking on Google tab lists them best position first. A helpful reply on one of them keeps getting read for months, by people searching and often by the AI assistants that quote these pages. Positions change, so treat them as a guide. To work through them with Claude, ChatGPT or another assistant, see Connect your AI.
Categories
Create categories in Settings → Categories, then assign them to mentions and filter by them. Deleting a category keeps its mentions.
Leads and analytics
Leads lists the people and conversations worth a closer look. Analytics shows mention volume and sentiment over time. A change can come from keyword edits or scan timing, not only from the conversation itself.